AI Legal Intake That Doesn't Stop at Intake
Most legal intake software stops the moment it captures a lead. PUG keeps going — qualifying the matter, scoring it, helping your firm decide what deserves attention, deepening the intake when more is needed, and preparing your attorneys before they ever pick up the phone. From first contact to attorney-ready.
Less Intake Work. More Attorney Capacity. More Cases.
Let PUG handle more of the intake work so your team can spend more time practicing law.
From First Contact to Attorney-Ready
The PUG journey — six steps from inbound inquiry to a prepared attorney.
Explore the PUG Workflow
Select each stage to see what PUG does from first contact through attorney preparation.
Capture → Qualify → Score
Decide → Deepen
Prepare
Capture
Every inquiry answered, day or night — no lead waits for office hours.
Capture
Every inquiry answered, day or night — no lead waits for office hours.
- 24/7 AI intake across web, embed, and hosted pages
- Natural conversation — not a static form
- Captures every detail the prospect volunteers
- No missed opportunities after hours
Why It Matters
Every lead is captured before it goes to the firm down the street.
From Intake to Action
PUG doesn't leave you with a score and nowhere to go. Prioritize the opportunity, reach out, continue the intake, or move it through your intake pipeline.
See How PUG Thinks Through an Intake
PUG doesn't run prospective clients through a static form. It listens to what they tell you, identifies what's missing, and asks the next question that matters.
Product preview — scripted example
This is only the beginning. PUG keeps going — from qualification and scoring to deeper intake and attorney preparation.
Try PUG LiveRun a Scenario Through PUG — Live
This isn't a mockup. Pick a practice area and jurisdiction, describe a scenario, and watch PUG qualify and score it in real time — the same way it would for your firm's website.
Experience the Actual Product
No sign-up required. Pick a practice area and jurisdiction and start describing your case.
PUG uses your selected practice area and jurisdiction to shape the intake experience.
Why We Built an AI That Refuses to Guess
Unknown stays unknown.
PUG never invents a date, a fact, or a piece of evidence.
When the client's story doesn't line up, PUG flags it.
It doesn't quietly pick one version.
Evidence is only listed when the client says it exists.
Nothing assumed.
Practice-Aware. Jurisdiction-Aware. Intake for 10 Legal Disciplines
PUG adapts the intake conversation to the type of matter and jurisdiction involved — asking more relevant questions instead of running every prospective client through the same generic script.
Family Law
Safety built in.
Personal Injury
Captures every fact that matters.
Criminal Defense
When every hour matters.
Employment
Nails deadlines and documentation.
Intellectual Property
Gets creation dates right.
Immigration
Catalogues every document.
Landlord-Tenant
Built for habitability evidence.
Consumer
Captures harassment and debt facts.
Business
Structures entity and contract facts.
Estate Planning
Maps assets and family clearly.
Higher Case Quality. Faster Response. Lower Intake Cost.
Higher Case Quality
PUG scores every inquiry the moment it comes in, so your team spends time on the cases worth the time.
Faster Response
No inquiry sits overnight. PUG is qualifying leads while your office is closed.
Lower Intake Cost
Structure the work your intake team used to do by hand — without adding headcount.
The best opportunity to respond is when the prospective client is ready to talk.
From First Contact to Attorney-Ready — See It For Yourself
Run a scenario through PUG right now, or talk to us about what this looks like for your firm.